We strive to ensure that all visitors can enjoy the accommodation, facilities and surroundings within the park. Â Our aim is to help in any way that we can and if you require any assistance during your stay or whilst planning your visit we will be delighted to assist. Our current facilities and services are outlined below.
Pre-Arrival
We provide a number of company letting caravans and also let privately owned static caravans
Website has been tested through the BOBBY package to be accessible (level 1)
Details are available in our holiday brochure which is available to download here on the website.
A copy of this access statement is available from our website at www.sealbayresort.co.uk or by post on request
Our reception staff are happy to help by phone but we can also be contacted by email sealbayenquiries@cove.co.uk
Arrival and Car Parking Facilities
Check-in and Reception has a large car park at the rear of the reception building
There are multiple designated parking bays for guests with a disability
Once registered at reception guests have full access to the parks
Accessible parking bays are available in close proximity to reception
All bays are 4 metres wide and allow for rear access to vehicles
All facilities are clearly signposted with signs at each junction
Main Entrance and Reception
Access to reception is directly from the car park (one at the front)
There is a level pavement to the entrance
The doors are 170cm wide
There is level access to the doors from the pavement
There is ample room within for a large wheelchair to manoeuvre and turn
Accessible parking bays are outside reception for use whilst in reception
Smoking
Please note that all venues and letting caravans are “No Smoking”
Public Areas – General (Internal)
Tarmac roads service all parts of the park and speed ramps are placed every 50 metres (there are 90cm level gaps on each ramp to allow for wheelchairs, pushchairs and luggage)
There are benches provided in the play areas of the village
Public Areas – WC
The village has toilet blocks in all the main public areas on West Sands
Each area provides toilets which has level entry, toilet and large basin accompanied by grab rails
Restaurants, Bars, Take-Away Café and Oasis CafeMax
Three accessible parking bays can be found outside the Waterfront Complex and Oasis and all are 4 metres wide
Access to the Waterfront Complex is by a ramped path of a 1 in 20 slope and also double doors at the Arcade/Oasis entrance which open to 180cm wide
The Smugglers Restaurant is accessible by a lift which is situated to the right of the main entrance to the Ocean Bar. There is also a disabled toilet on the first floor. Facilities include toilet, hand wash basin and grab rails
The Ocean Bar and Embassy are on one level and have a selection of different tables and chairs (some with central column some without). Tables and chairs can be moved on request
The patio area outside the Ocean Bar is accessible via a ramped path which is situated to the left of the double doors outside the main entrance
There are two further disabled toilets which are situated in the Embassy venue near the Ocean Bar and one which is located at the entrance to the Cove Club which is located next to the Embassy. Â Facilities include toilet, hand wash basin and grab rails are fitted throughout these toilets
The Oasis Swimming Pool/ Leisure complex also has two disabled changing rooms/toilets
All areas are on one level
Launderette
Has one accessible parking bay
Level access throughout
There are seven front loading washing machines, (height 115cm) to centre of door handle
There are five dryers which are fully accessible
Shops
There are three shops situated on West Sands two grocery shops and one gift shop. Access to the grocery shops are by ramps and there is ample room within for a large wheelchair to manoeuvre
There is a level pavement/floor before the ramps to the entrance and there is level access through doors
The gift shop is accessible. Low level desk & counter are provided (80cm high) with under space (85cm wide, 55cm deep and 75cm high)
There is ample room within for a large wheelchair to manoeuvre and turn
The counter has an induction loop installed
Staff will offer assistance if required
Leisure Facilities (The Oasis)
Indoor pool, outdoor pool, and leisure facilities can be found at The Oasis on the West Sands Holiday Village and at The White Horse venue on White Horse Village
Two accessible parking bays (4 metres wide) are located outside the leisure facilities
There are double doors to entrance which open to 180cm wide
There is a large changing room with non-slip flooring and wide aisles
There are two disabled changing rooms with toilets available in the changing areas
There is a rolling ramp into the Beach effect leisure pool and all doors to the Sauna and steam room are wide enough to accommodate wheelchair access
Hoist for access in and out of the main pool (staff assisted)
All facilities are well sign posted in clear readable font
Leisure Facilities (Whitehorse Complex)
There is a lift for disabled access to the Cove Club (owners lounge) and White Horse Theatre
There is also an escalator which takes you upstairs
Four accessible parking bays (4 metres wide) are located outside the complex
There are four disabled toilets which are situated in the Lido Café, Arcade area, Cove Club (owners lounge) and White Horse Theatre
All areas on the ground floor have disabled access
Outdoor Facilities
There is a children’s play area which has a gate to entry 85cm wide
The surface of the play area is grass with safety mats integrated under play equipment
Seating (benches) is provided around the area
Conference and Meeting Rooms, Banqueting, Clubs, Entertainment
Smoke filters and extraction throughout entertainment area
Flexible seating arrangements throughout
Some entertainment programmes have strobe lighting effects and loud music – please check specific shows
Caravans, Holiday Homes & Twin Units
Static caravans have 3 to 4 steps to the main entrance, each have hand rail one side
Each comprise of between 2 & 5 bedrooms sleeping a maximum of 8 guests, shower/bath room, lounge & kitchen
Each has a parking area close to the caravan and small area of grounds around them
All our holiday homes are non-smoking
We have some caravans in which dogs are allowed (please specify on booking)
Please refer to holiday caravan diagrams on our website for details of each type of caravan
Additional Information
Mobile telephone coverage is good in this area but there are public telephones available
There is a local bus service at the West Sands Sales Office and we also provide a free bus service and road train service in the park
Some staff have attended deaf awareness training and Welcome All training in disability awareness
Please be aware that we serve peanuts in all venues
All lifts are required to enter a pin to gain entry. Please ask a member of our team for assistance with this
Contact Information
Seal Bay Reosrt, Douglas Bunn House, Warners Lane, Selsey, West Sussex PO20 9EL
Telephone: 01243 606080
Email: sealbayholidays@cove.co.uk
Website: Â www.sealbayresort.co.uk
Hours of operation: Reception Mon to Thu 9am-8pm,Friday 9am-10pm,Sat- 9am to 8pm and Sunday 9am-5-30pm, Security Control Room outside these times
Local accessible taxi numbers: Area Cars 01243 601701
Although we have tried to be as accurate as possible and include as much detail as we can in this statement, we are always willing to give information on any aspect of the park. Â If this statement does not answer your particular question please let us know and we will endeavour to answer your question and amend this statement for future use.
We welcome your feedback to help us continuously improve. If you have any comments please phone 01243 606080 or email sealbayholidays@cove.co.uk
