TERMS AND CONDITIONS
Customers are required to collect tickets from the on-site ticket office up to 60 minutes before the advertised time of the performance.
Seating is allocated on a first-come. first-served basis.
Tickets can be booked online by visiting www.bunnleisure.co.uk. The Box office is also open on-site 1hr prior to each performance.
Please note: Any previous special offers associated with Jay Miller’s Circus such as vouchers/coupons are not valid for any performances at Bunn Leisure and full ticket prices apply.
Tickets can be paid for by MasterCard/Visa however this may incur a booking fee. If you have booked online please show your confirmation email to the box office staff upon arrival in order to exchange this for a valid entry ticket to the performance. Proof of identity may be required.
Booking in person
Jay Miller’s circus box office is open 1 hour prior to each performance at the circus site. Discount/special offer vouchers must be presented at the time of purchase. Conditions of use are printed upon the vouchers. For Bunn Leisure owners, please show your owners pass at the time of booking to receive your 10% discount.
We welcome payments by cash, MasterCard, and Visa. Payment made by card may incur a booking fee.
Refunds & Exchanges
Bunn leisure will only consider refunds if the performance has been cancelled due to circumstances beyond their control, where you will receive the option to re-book tickets for the next available performance (at no extra charge) or your money back.
This does not affect your statutory rights.
Children under the age of two years are permitted to sit on parent/guardian’s lap and no ticket purchase is necessary.
Children of two years and over are required to occupy a seat and a ticket must be purchased.
Persons of fifteen years and over are considered adults.
Children unaccompanied by a responsible adult are only admitted at the discretion of Jay Miller’s Circus and Jay Miller’s Circus or Bunn Leisure bears no responsibility for them.
Child Protection Policy
Jay Miller’s circus is a family run business and knows the importance of child protection. All staff that come into contact with children are strictly vetted and are in compliance with Jay Miller’s circus strict code of conduct. At no time will a member of Jay Miller’s staff ask for personal details or contact details from a minor.
In response to a minor asking for a member of staff’s personal details/contact details, generic Jay Miller’s circus details will be given.
At no time will you leave a Jay Miller’s circus employee unaccompanied in the presence of a minor without our express written permission which has been made 24hours prior to the event.
All Jay Miller’s circus staff are easily Identifiable by way of uniform/costume.
You may not take photographs of minors in the big top unless they are part of your party or you have express written permission from the parents/careers. If you are found taking photographs of minors, Jay Miller’s circus reserves the right to remove you from the big top without refund and the police will be notified.
However, Parents/Careers please be aware that Jay Miller’s circus or Bunn Leisure can prevent everyone from taking pictures of the performers in the circus ring. If you allow your child to volunteer to enter the circus ring you are in the knowledge that Photographs may be taken.
If the Press/TV are present in the Big top and taking footage/photographs of the audience as a whole you will be informed and given the right to opt-out and no footage will be taken. You will be informed both at the Ticket office on the day of the performance/event and also by way of announcement over the public address system.
Facilities for the disabled and wheelchair users.
Point of sale
Every effort is made to assist and aid the disabled and physically impaired. Front of house staff are on duty and will assist as required.
The Ticket office staff will advise and recommend the most appropriate and comfortable seating/space for each individual specific needs.
They will communicate with the front of house staff to alert them to any arrangements/requirements in advance of the individual entering the tent.
No dogs with the exception of dogs for the disabled, guide dogs, or hearing dogs are allowed onto the circus premises. A designated wheelchair area is available.
Dogs for the disabled
We welcome dogs for the disabled, guide dogs, and hearing dogs.
Those with a dog will again be placed in the most comfortable/convenient seating area for the individual and the dog’s needs.
Water for dogs is available on request.
Please inform us when you will be accompanied by your dog so that we can ensure adequate space is made available.
The circus refreshment kiosk will be open before the performance. Pushchairs and buggies will need to be left in the designated area in the foyer tent as Fire regulations do not permit pushchairs and buggies in the big top itself.
The Performance may include flashing lights, loud music, and smoke effects.
Please ensure that your mobile phones are switched off or set to silent mode. The use of Laptops and netbooks is not permitted.
The audience may take photographs for personal use only with the flash OFF. This is for the safety of our artists. Video recording is strictly prohibited.
Jay Miller’s circus Foyer and Big Top are NO smoking areas. In the event of an emergency, you will be directed by members of circus staff to safety through the clearly marked emergency exits.
Alcohol is not to be consumed in the Big top or Foyer.
Jay Miller’s Circus and Bunn Leisure reserves the right to refuse admission.
Due to the hazardous nature of circus performance, we reserve the right to alter the advertised programme at any time.
Jay Miller’s Circus and Bunn Leisure reserves the right to cancel any performance without prior notice- see refunds.
Parents/guardians are responsible for the children in their care. Please ensure that they remain seated, and take proper care at all times.
Jay Miller’s Circus and Bunn Leisure takes no responsibility for loss or damage to property on the circus site including Big top, foyer and to cars parked on the circus site however so caused.
Jay Miller’s Circus name, logos, and images are protected by copyright law. This policy may be revised at any time without notice.